Support Facilitation

PIR Staff called 'Support Facilitators' work with people in the community to assist in identifying and prioritising what is important to them and what they want to achieve now and in the future.

Once this has been clarified, an Action Plan is developed to facilitate the engagement and integration of supports and services to meet the person's needs. PIR staff support all involved in an integrated and coordinated approach, including carers and family members. They build strong partnerships in the community that promote and encourage innovative solutions to barriers to their wellbeing and recovery. Support Facilitators bring a range of different skills and come from backgrounds including psychology, social work and the community sector.

 

"I have people I can contact and people available to me that I didn't know existed. I always thought there were only one or two services out there that could help me but Matthew (my Support Facilitator) gave me a whole list." - Trudi

"It's about working alongside a person to explore what works for them and support them on their journey to recovery no matter how long the timeframe. We work with people at varying points in their recovery journey. We find ourselves meeting with people, organising and attending care coordination conferences, linking resources and liaising with multiple organisations the person is connected to. We don't always know what people would like to work on and at times they themselves may not know but that's part of the dynamic nature of the job. We work with people to clarify what is important to them and find a way to get there, so that they can live a life that they want to lead. Support Facilitators need the skills to connect, advocate and empathise with people to build the trust needed to develop a rich relationship built on mutual respect. Sure there are setbacks and obstacles but we face them together." - Matthew Shum, Support Facilitator, The Benevolent Society

How do i refer?

Anyone can refer to Partners in Recovery. Just click the button below!

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More Information

For more information, download our PDF brochure.

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Meet Debbie
PIR Consumer Meet Debbie

"I'm focusing and a lot of things have been put in place for me to look forward to and for me to do. I focus on what I can do and what I can accomplish. My depression has improved a lot."

Meet Gavin
PIR consumer Meet Gavin

"Participating in PIR has changed my life because I am having people take notice of me, and what my needs are. Being able to succeed in what I want to do is important. Since PIR has come along, I am actually succeeding in what I want to do."

Meet Trudi
PIR Consumer Meet Trudi

"I have people I can contact and people available to me that I didn’t know existed. I always thought there were only one or two services out there that could help me but Matthew (my Support Facilitator) gave me a whole list."

Working With PIR
Sutherland Shire Community Services Working With PIR

"When working with consumers who are homeless and suffering with mental ill-health it is so important to have a flexible approach in order best meet their needs. We are very appreciative of PIR staff coming to our Tuesday breakfast program each week where they have become very well known to our consumers who are often happy to now self-refer and address problems with PIR before it becomes a huge issue."

In partnership with: Central and Eastern Sydney PHN After Care Benevolent Society Neami National